Frequently Asked Questions
Everything you need to know about your favorite prebiotic soda.
What exactly is poppi?
poppi is a delicious prebiotic soda that combines fresh fruit juice with apple cider vinegar to support gut health without the high sugar content of traditional sodas.
How should I store my poppi cans?
While poppi is shelf-stable, we highly recommend refrigerating upon arrival for the best taste experience. Cold poppi is the best poppi!
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order ships, you will receive a tracking number via email to follow your bubbles every step of the way.
Do you offer returns or refunds?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or if there is an issue with your shipment, please contact our support team within 14 days for a replacement or refund.
Is poppi vegan and gluten-free?
Yes! All poppi flavors are 100% vegan, gluten-free, and Non-GMO Project Verified, making them a great choice for various dietary needs.
Can I change or cancel my subscription?
Absolutely. You can manage, pause, or cancel your subscription at any time through your account portal. Changes must be made at least 24 hours before your next scheduled ship date.