Returns & Exchanges

Due to the perishable nature of our beverages, we do not accept physical returns; however, if you are not 100% satisfied with your soda, we are committed to making it right.

Return Process

• 1.
  Inspect Your Shipment

  Upon arrival, please check your poppi delivery for any signs of damage or missing cans incurred during transit.

• 2.
  Contact Support

  If there is an issue with your order, email our team within 30 days of purchase with your order number and a photo of the product.

• 3.
  Quality Review

  Our customer experience team will review your request to ensure every bubble meets our high standards of flavor and fizz.

• 4.
  Resolution

  Approved claims will receive a full refund to the original payment method or a replacement shipment at no additional cost.